Associate Customer Development Manager - FMCG

Job Overview

We are looking for an Associate Customer Development Manager to drive sales growth, manage retail accounts, and ensure excellent in-store execution. The role involves leading a team of merchandisers, improving product visibility, maintaining stock availability, and building strong relationships with retail customers.

We need 2 candidates for these areas

• Pahang
• Southern Perak

Key Responsibilities

• Manage and drive In Store Execution for all new product launches and Big Hits to deliver 5P's KPIs including planograms and reduce Out of Stock issues
• Provide monthly reporting on competitor, category and product information and publish new launch status in Distribution, Market Shares and In Store Execution
• Lead a team of Merchandisers to ensure effective coverage, frequency of visiting the assigned stores or customers and 5P's execution
• Coach and give feedback to the team to effectively execute the company plan and strategies
• Propose sales order during every store visit, consistently check for correct product assortment, effective utilization of POP and availability of pricing
• Procure additional second site displays for planned promotions or to reduce stocks inventory and stocks aging at the store level
• Develop customers through relationship building and customer-focused execution.
• Experienced in managing trade negotiations with buyers/customers.

Requirements

• Bachelor's degree in Business, Marketing, Sales, or a related field.
• Experience in FMCG sales.
• Experience handling supermarket or retail accounts.
• Knowledge of merchandising, in-store execution, and product distribution.
• Experience managing a team of merchandisers.
• Results-driven and able to work independently.
• Renewable contract under agency deployment to the principal.