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Key Account Manager (Personal Care- FMCG)

Location
Petaling Jaya, Malaysia
Job type
Permanent
Industry
Consumer Services
Salary
MYR 96,000 to 120,000 a year
Job ID
41133
Consultant
Eve Khor

Key Responsibilities

  • Manage and grow assigned key accounts, building strong relationships with customers to achieve sales and business objectives.
  • Develop and execute account plans, promotional activities, and Joint Business Plans (JBPs) to drive revenue, market share, and profitability.
  • Lead commercial negotiations on pricing, trade terms, product listings, and promotional investments while ensuring mutually beneficial outcomes.
  • Monitor sales performance, forecast demand, analyse market trends and customer insights, and identify opportunities for business growth.
  • Collaborate with Marketing, Trade Marketing, Supply Chain, Finance, and other internal stakeholders to ensure effective execution of business initiatives and product availability.
  • Prepare regular sales reports, account reviews, and performance analyses to support strategic decision-making.

Key Requirements

  • Bachelor's Degree in Business, Marketing, Commerce, or a related discipline.
  • More than 3 years of Key Account Management experience within the FMCG industry.
  • Proven experience managing IKA or Pharmacy accounts.
  • Strong negotiation, commercial, analytical, and relationship management skills.
  • Proficient in Microsoft Excel and PowerPoint with the ability to interpret sales and market data.
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